Small and Medium businesses often can’t afford to have a designated customer support team, delegating these tasks to whoever is currently available. On another hand, bigger businesses and giants who have multiple teams often face the ‘revolving door’ phenomenon, where new employees come at the same pace as the old ones are leaving the company.
Having a steady customer support staff, a fully managed live chat, and connected emails is a costly achievement. Having noticed this, Milton Zhou and Saul Khan formed Chat To Humans – an outsource customer service company that is home to numerous professionals that can tackle your front line queries and business-related questions.
“Chat To Humans was created by the founders after needing a similar service and not finding it in the market. Many solutions were tried, and all of them failed for a variety of reasons, ranging from the wrong kind of service, poor performance, and ridiculous prices. Customer service is like an entire business in itself. It’s difficult to build, manage, train, and usually pretty costly. A solution that took those pains away? We just had to share!”
Milton and Saul describe Chat To Humans as an agency that is founded on integrity, transparency, reliability, accountability, and friendliness:
“All our team members share a sense of responsibility to themselves, in their own lives, and to each other. Working individually, or as part of a team, we know they’ll work to the best of their ability in the most ethical way. We are always transparent and accountable for our performance and our actions and strive to be the paragons of reliability and service.”
The brand offers an array of benefits to their customers, starting with instant customer support, retention, improved customer satisfaction, a more impressive brand image, inventive lead generation, charming reviews, and higher conversions.
“Happy customers come back again and again, providing repeat business to you. What’s even better? They begin to talk and talk about you, in such a positive way that they become your brand champions.”
Chat To Humans offer three customer support plans with different prices, including the Chat Support Plan at $1.50 per hour, the Email Support Plan at $1.50 per hour, and the Full Support Plan that encompasses Chat and Email support at $3.00 per hour.
All three plans are almost identical in terms of features they offer – the Chat support excludes email support, and vice versa while the Full Support Plan covers both. There are also custom enterprise plans which offer dedicated agents
Chat To Humans has partnered with a variety of digital marketers, website designers, marketing agencies, business advisors, funnel builders, lead generation services, bloggers. Drawing talent from some of the biggest names in the business world, such as Dell, Apple, Telstra, Amazon, Comcast, and AT&T to provide enterprise level services to small and medium businesses.
More information about Chat To Humans BPO outsource customer service cost listings, contact, and partners are located on the brand’s official website.
Media ContactCompany Name: Chat To HumansContact Person: Saul KhanEmail: Send EmailCountry: AustraliaWebsite: https://www.chattohumans.com/
